I would like to give feedback to you about the excellent service that I received from Dan Hicks in the In-Time watch repair shop in Debenhams, Oxford. I had broken the glass in a watch which wasn’t an expensive watch but had great sentimental value to me. He couldn’t repair it there and then but resourced and sent it off to be done. Whilst it took a while to do he kept me fully informed throughout he couldn’t have been more helpful. It really was excellent customer service.