I am writing to say how exceptional the service was that I received today at your branch in Birmingham House Of Fraser.
I had recently dropped my Tag watch and a small piece had fallen off and was stopping the hands from moving. The gentleman who served me did so diligently and professionally, rectifying the problem in 30 minutes at a very reasonable cost. I was very impressed with him and will be returning to have the bracelet repaired next week. Please ensure this feedback is passed onto the colleague in question.