In-Time has over 50 branches throughout the UK. Our skilled team can clean, repair or inspect many watch brands in the time it takes for you to enjoy a cup of coffee. We offer a wide range of repairs including: battery & strap replacement, servicing & refurbishment, dial restoration, glass, bezel, crown & stem (winder), batons, hands & minor adjustments; including bracelet adjustments and repairs. Many jobs can be completed same day. And, if we can’t put the problem right straight away, then we’ve a dedicated workshop team who can help. We even offer Omega watch servicing and overhauls for most watches.
Watch movements – mechanical & quartz are complicated mechanisms requiring periodic cleaning and lubrication. Most manufacturers suggest servicing, every 5 years for mechanical watches, with quartz watches requiring inspection and battery replacement approximately every 2 -3 years, depending on model. Watches running slowly, gaining time, gathering condensation or with non-functioning parts, normally require a full service. Our team will expertly dismantle the watch, strip down the entire movement, re-grease and lubricate where required and replace any worn-out parts/seals. Finally, your watch is tested over a number of days to make sure it is in perfect working order.
In-Time stocks a large range of quality watch straps and bracelets suitable to fit most brands. This includes a range of Hirsch luxury leather straps, high quality metal watch bracelets and stylish rubber straps, perfect for giving your watch a new look.
To whom it may concern,
I just wanted to write in to compliment one of your area managers; Matt Robinson.
I initially had a complaint for the service I received from one of your branches. However this was soon rectified by Matt. The service received by him was nothing short of exemplary, he is a credit to your company. Please pass on my sincere thanks to him.
I had occasion to have batteries replaced on 7 of my watches at your Debenhams counter.
It was an enjoyable experience! The assistant, Raymond, was most helpful and was able to answer all my questions in regard to the different watches involved.
The price including re-sealing was good and having an 18 month guarantee gives me peace of mind knowing that the batteries will have some longevity.
All in all, great service and fair prices.
Collected my watch on Friday.
Great job. Really pleased with the speed, quality and the fact that you were able to “save” my dear Rotary double faced watch economically – I had thought it was beyond cost effective repair.
I will of course be recommending you to all my friends and really appreciate your expert skill and knowledge. Well worth a trip from Evesham to Gloucester.
Again many thanks
I’ve been using your Bournemouth branch for several months now for repairs and watch strap adjustments ((I’m a unashamed watch freak!)..Mark and his collogue are first class gents who are so helpful and happy to answer any questions, a credit to In-Time and I will always direct people to use them for their watch repairs.
Great customer service. Will definitely use In-Time again.
I am writing to say how exceptional the service was that I received today at your branch in Birmingham House Of Fraser.
I had recently dropped my Tag watch and a small piece had fallen off and was stopping the hands from moving. The gentleman who served me did so diligently and professionally, rectifying the problem in 30 minutes at a very reasonable cost. I was very impressed with him and will be returning to have the bracelet repaired next week. Please ensure this feedback is passed onto the colleague in question.
I took my watch to the market to have 3 links out, but he could only do 2 as 3rd one wouldn’t move.
I then went two other places in basildon town, and was told it can’t be done.
I then went into In-Time, and the lady ( Kel ) I think.. said she will have a go.
She done it easy and said come back if it needs adjusting.
The other lady Mary I think, she was lovely and helpful to.
I will recommend this place to anyone I know, who needs similar thing done.
Well done. Very happy.
We just wanted to say thank you for your terrific service this morning replacing the battery In my RipCurl watch.
our customer service was excellent, so polite, cheerful and efficient – we shall always bring all our watches to you in the future.
Debenhams Ipswich – just to say fantastic service here! Took in my Tag watch for a replacement battery. Wouldn’t hesitate in recommending them for any watch/jewellery repairs!
Hi I just wanted to say a big thank to In-Time at Debenham’s Nottingham. I took my Tag Heuer watch in for a new battery and reseal and the guy did a fantastic job! Thank you again.