Each year In-Time serves 1000’s of happy customers. See what our customers say about the services we offer:
Hello. I just wanted to say that we received fantastic customer service from Jaz at Merry Hill today. He was helpful, polite, professional and friendly. Thanks
I’m just writing to tell you what excellent service I got in harrows debenhams branch today. The lady was very helpful replacing all the batteries in my watches.
She is a credit to your company.
Having dealt with your Warrington branch over the past few years, I can only praise your Branch Manager, Jenny Becket. She is so customer focused, offering advice & help on every occasion. She is also so well mannered at all times & a valuable asset to your company.
I have just had a watch serviced and battery change at this branch (Crystal Peals, Sheffield) and would like to compliment the female member of staff who dealt with me. She was by far the most professional and pleasant person that I have had the pleasure of dealing with for quite some time. She fully explained the process of the pressure testing etc and the warranty. She also very skillfully mentioned other deals and services without coming across as “pushy” in any way, so much so that I shall be returning for a ring to be resized in the next few days.
An exemplary member of staff who is a benefit to your company.
Just been to see Ben at Debenhams store in Ipswich, and further to my previous email ( about a year ago), wanted to comment again about what a delight it is to be treated with such respect and helpfulness. Ben is an extremely skillful person, and it seems that nothing is too much trouble for him to sort out. I have told all my friends to take any watch related problem to him. Thank you, and Merry Christmas to you all.