Watch Repairs, Restoration & Servicing

Just a note to say I received my rings back, and to compliment the service you provide. They are a perfect fit, and look so lovely polished up – I don’t what to wear them and get them dirty again

Thanks again

Julie

Received excellent service from Francois at Oxford Street Debenhams. He was very resourceful in finding a strap for my watch which was far from straight forward.

I visited your branch in Leicester which is situated within Debenhams yesterday. I always take my watch repairs there and they are always incredibly polite and helpful. Yesterday was no different than usual, but I think they really went that extra mile, they were so incredibly helpful and I really appreciated that.

It appears to have been a little tricky for them over the last few months, there have been moves within the store which has effected them. The temperatures have been quite unbearable in there, but despite all this there customer service is excellent!

Thank you to the intime team in Leicester!

I would really like to thank Mary in the Basildon (Debenhams) branch. I was a little nervous about having a new Hirsch rubber strap fitted to a new watch in case of any lug marks. She was so careful in fitting the strap and also swapping over the clasps to ensure no marks. very friendly lady as well. Excellent!

To tell you that just received excellent service from David of your Inverness branch regarding repair and replacement bracelets for Casio(2) watches and a Sekonda watch.Now have 3 working watches for less than supposed “accredited” dealer was charging just to look at watches. Will certainly recommend In Time in future .

Hi, over the last few months I’ve used your branch in Debenhams Exeter on two occasions & was served by a gentleman who repaired both watches/batteries. Polite, friendly, helpful & quick service, lovely to someone who takes pride in their work. Please pass on my thanks.

For very good service,and advice, on all things watches I would recommend your Hull Branch to anyone. One of the people working  there has over 40 years experience in the watch industry and, for advice on watch repairs/ values etc, is probably one of the most knowledgeable/ helpful that I have come across.

I have collected my watch today.

A great repair job done.

Thanks for all your help.

Hi, just wanted to say thank you, my necklace arrived this morning and I’m thrilled with it. Thank you for your prompt service and I will not hesitate to recommend you.

Just wanted to let the company know that I am really impressed by the knowledge and helpfulness of Jenny in your Warrington branch. As I passed, I asked whether it was possible to reset the hand on my stopwatch as it was not stopping in the vertical position. Jenny fixed this for me and explained how she did it in case it happened again. I am really grateful and will now use your service for all future repairs and battery replacements/pressure tests.