Watch Repairs, Restoration & Servicing

Visited your branch in Debenhams, Basildon with my Tissot watch and would have no hesitation in recommending the service provided to others. Mary was helpful and extremely polite and I even enjoyed a free coffee while waiting for my watch to be repaired. First class service.

Congratulations on having an excellent member of your staff based at Debenham’s in Basildon Essex…..Mary. When I spoke top her about a problem that I had with my watch, I found her to be very knowledgeable, helpful and friendly. It was a pleasure being helped by her.

I had the batteries changed in my Rotary Revelation watch by your staff at the St Enoch Centre today.
Superb service, very friendly staff, will highly recommend to others. 10 out of 10

Just had a new watch strap fitted at Debenhams in Sunderland. I have to say the service I was given by Victoria was first class.

She was pleasant and helpful in selecting a new strap and also let me try the watch before paying.

It’s not often you get that level of service these days. Well done Victoria!

I am writing to say that JAZ of intime in debenhams merryhill Dudley is very helpful and polite everytime I visit.on a previous visit I happen to mention that I had some Pandora charms and bracelet that had been in a box for sometime and had gone black he explained to me about a new machine he was getting that would clean them up.when I came to collect them I couldn’t believe they were the same one’s they were beautiful.I’m so grateful to JAZ for all the work and advice and his very professional manner.I have told all my family and friends to use intime in the future. Thanks JAZ.

I recently got my watch repaired at your Staines Debenham branch and I received some excellent customer service from Dwayne who repaired my watch. He was very helpful and repaired my watch efficiently and effectively, so yeah big respect Dwayne keep doing what you are doing!

I had my Armani watch battery replaced today and watch cleaned at your shop in Debenhams in Bromley.

Raymond was the assistant who helped me. He was very kind, punctual and professional so please give him a special mention and thank him from me.

Hi  and a big thank you for all the work that has been done on my watch.

Received it today as we were on holiday when it was originally delivered.

Very pleased to have my watch back again, looking like new.

Many thanks for your excellent service and hard work.

I have a watch bought in 1956 and is of great sentimental value to me.    An up market jewellery shop(where the watch was purchased) told me it could not be repaired.  Another jewellery shop in Dundee suggested I ask In-Time in Debenhams.  Not only were they able to repair my watch but it was all done in 2 days.     What a result.     I shall certainly recommend your firm.    Added to the prompt and efficient service, I must commend you on employing very pleasant staff.

Dear in time,i was in your Manchester Arndale branch today,to have a watch repaired,i found your staff to be,helpful,and knowledgeable,and above all very professional,i will recommend them to anybody who needs your service.5stars,*****