Ordering & Payment

The information contained here applies to products including watch straps & bracelets purchased via the online store section of our website plus watch repairs provided by post.

Online ordering

In-Time endeavour to make ordering online as simple as possible. 


Once you have placed an online order for a strap/bracelet you will see an on screen Order Summary. Please check the details carefully to ensure you have selected the desired colour, lug size, length and buckle colour. In-Time recommend you print a copy of your order summary for your records. If you notice an error after placing your order - please contact In-Time immediately on 01704 501600. Please ensure you quote the order reference number to assist in tracing the order.


Direct deliveries usually take up to 48 hours, For collect from branch orders you will be contacted by your selected branch to arrange a mutually convenient date/time for collection and fitting.

Telephone ordering

To place an order by telephone please call In-Time's Customer Service Centre on 01704 501600 or email.

Lines are open Monday to Friday 9am-5pm. If you call when the office is closed please leave your name, phone number and a short message. Emails will normally be answered within 48 hours.

Watch Straps & Bracelets bought on-line will be either available for collection from your selected branch or delivered direct to your nominated delivery point. Please note the product you have selected may be on sale at a higher or lower price at a branch near you.

Payment options

In-Time accepts the following methods of payment and can only accept one payment type per order.

  • Paypal
  • Visa Credit Card
  • Visa Debit Card
  • Maestro
  • Switch / Solo
  • Mastercard
  • Delta/Connect
Map of branches
56 Branches
across the UK
Watch battery replacements
Battery Replacements
Watch repairs
Watch Repairs
Watch straps available online
Quality Watch Straps
Jewellery Repairs
Free watch repair estimate
In-Time Watch & Jewellery Repairs
In-Time stores within Debenhams

In-Time are experts in watch repairs with over 30 years experience. We are responsible for over 500,000 repairs every year. Our expert technicians and goldsmiths will ensure that your watch or jewellery is returned to it's sparkling former glory. 

In-Time Watch & Jewellery Repairs

Find our handy concessions placed within department stores across 54 locations in the UK. Why not drop in for a chat? Our staff are friendly and knowledgeable. Find your local In-Time here:


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